Job Introduction
Online and in-stores across the country, our experts are bringing customers’ dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments.
With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.
Understanding and communicating with our customers is essential to our success at Carpetright. To do that, we have teams of talented and innovative marketing experts. Join the marketing team at an exciting time for the brand and become a key contributor in our innovation journey, helping us fast forward our mission to be the best.
The opportunity: Website Manager, Purfleet, Essex / Hybrid Working
About The opportunity:
We’re transforming the way we do things here at Carpetright, so this is an exciting time to join our fantastic Customer Marketing Team and really make a difference. We’re looking for a customer obsessed, experienced Website Manager to lead the day-day management activities of the website. This is an important role within the business to manage the development roadmap, CRO, UX, KPIs and trading.
A little more detail:
- Day to day management of Carpetright.co.uk website to agreed business objectives and customer acquisition/lead generation goals
- Develop A/B testing and CRO plans and manage tests to ensure continuous improvement of site metrics focused on site funnels for both ecommerce and lead generation.
- Ownership of site development roadmap, working with group resource to ensure on time delivery
- You’ll manage a UX Designer, Copywriter and Digital Executive to ensure the site is kept updated and focused on core KPIs
- Optimisation of personalisation and site search
About you:
- Previous experience in website management and site trading within a retail environment
- Someone that grasps different customer journeys on the same site (lead generation vs trading)
- Strong google analytics experience
- Experience with CRO and UX including site development and ideation
- Experience building tests would be an advantage
- Optimizely platform experience would be an advantage
- Commercially minded and able to demonstrate ROI delivered
- Experience managing a Digital Executive to ensure products and categories are updated
- Excellent communication and influencing skills, able to proactively challenge at all levels.
- Ability to manage own and others workload in an agile way
- Analytical and able to find solutions to challenges
- Customer obsessed
- A desire to continually question and learn
Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright at www.carpetright.co.uk