Vacancies

Post Room Assistant

Role Responsibility

Role Purpose

To support an efficient and timely post room & stationery supply service, ensuring that both are distributed and despatched in line with requirements.

Key Responsibilities:

Stationery:

• Receive goods and verifying the contents from supplier’s delivery note
• Count stock and record the inventory onto the MIS
• Locate goods into the warehouse and note the details for entry onto the MIS
• Identify damaged or missing goods and notify supervisor immediately
• Pick and pack goods from the despatch note ready for onward delivery
• Pack orders in an orderly manner and secure cartons so they are prepared for labelling and shipping
• Always treat goods with care and concern
• Stock checks each Quarter, Half year and Full year
• Train and support new employees as required

Post:

• Assist with the distribution of the post throughout the building
• Prepare all outgoing post for collection by the Post Office
• Organise the dispatch of documents, parcels etc by couriers
• Monitor and keep secure all documents, parcels etc delivered by couriers
• Manage and control the Franking Machine

Reception Support:

• Answer all incoming calls via the switchboard and direct them to the relevant person/dept
• Greet all visitors to Carpetright Purfleet ensuring that they sign in and notify the relevant person that their visitor has arrived
• Monitor and control the issue and return of visitor access passes
• Provide refreshment to visitors where necessary
• To monitor the entry barrier in order to prevent unauthorised entry
• To control access via reception to the offices and warehouse
• When necessary, liaise with emergency services
• Arrange for taxis when needed
• Follow Company health and safety regulations
• Any other duties as required by management.

Ad hoc duties:

• Any other duties as required by management.

Person Specification

Qualifications and experience

• Previous experience of working in a Post Room Environment (desirable)

Personal qualities:

• Pleasant demeanour
• Clear enunciation
• Polite & Helpful
• Calm approach to duties whilst under pressure
• Recognising that first impressions are the most important
• Good Time Keeping & Reliable
• Action oriented and pragmatic approach
• Self-motivated and able to act on own initiative
• Flexible and able to adapt style and approach
• Able to remain calm under pressure
• Able to work independently and manage time effectively
• Organised and able to review and prioritise
• Literate and numerate
• Ability to use Microsoft Office software

Measures of success

• Able to deliver agreed service and performance standards
• Customer feedback received both through internal and external sources
• Performright ratings – Spot on or above