Internal Auditor (12 month Fixed Term Contract)

Role Responsibility

Role Purpose

To improve business performance by driving sustainable compliance to business processes with focus on stock & cash management, in store administration and health and safety compliance, thereby contributing to the customer experience through robust in-store procedures. 


Key Responsibilities

  • Prepare a quarterly audit plan of higher risk stores to be visited in agreement with the Internal Audit Manager.  Ensure procedures are put in place to ensure a complete audit can be conducted in each visited store, including means of addressing poor stock controls and presentation of the stock holding areas.
  • To undertake and complete the agreed cycle of sample-based internal audits of retail stores within a prescribed geographic area.
  • Produce a quality Audit report, to include recommendations as necessary, for distribution within specified time limits.
  • Provide the Internal Audit Manager with a monthly review of activities, in addition to any day-to-day issues that may occur.
  • The effective communication of audit results/findings to key stakeholders including Store Managers, Regional Managers and Support Office personnel to ensure issues raised are understood and appropriate action is taken.
  • Provide follow-up and support to Field & Store Managers / Colleagues to ensure that the highest standards of compliance are achieved.
  • Undertake projects, either individually or as part of a team, on given issues as required
  • To undertake investigations as required
  • Discharge responsibilities, in relation to Health & Safety at work, both for themselves and others
  • Abide by the Code of Ethics and Standards as laid down by The Institute of Internal Auditors.
  • To identify/highlight and report any weaknesses in the Audit procedure to the Audit Manager.
  • To liaise with and carry out any other related duties as requested by the Internal Audit Manager.
  • Act as an ambassador and a positive role model for the business

Person Specification


Qualifications and Experience – Essential

  • Extensive knowledge and experience of operating retail systems and business processes
  • Educated to ‘A’ level standard
  • Skilled report writer able to provide concise and constructive information pertinent to all levels of management
  • Well-developed verbal and written communications skills coupled with the ability to communicate and effectively influence at all levels of the business
  • Possess sound organisational skills
  • PC literate in Word, Excel, PowerPoint and Outlook

Desirable experience

  • At least two years’ experience working within a branch audit team preferably for a multi-site retailer.
  • Extensive knowledge and experience of Carpetright systems and business processes

Personal Qualities 

  • Enthusiastic, flexible and proactive in approach with a ‘can do’ mentality.
  • Approachable.
  • Adaptable to system and procedural changes in a fast-moving retail environment
  • Flexible in approach to work, being prepared to spend time away from home and extensive travel as necessary
  • Possess a clean driving licence
  • Skilled investigator of losses and potential “Risks”.
  • Analytical and methodical in approach
  • Self-motivated with the ability to work without supervision


Measures of Success


  • Reduction in the loss of stock
  • Improved compliance scores



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