Please Note: The application deadline for this job has now passed.
Role Responsibility
Role Purpose
To improve business performance by driving sustainable compliance to business processes with focus on stock & cash management, in store administration and health and safety compliance, thereby contributing to the customer experience through robust in-store procedures.
Key Responsibilities
- Prepare a quarterly audit plan of higher risk stores to be visited in agreement with the Internal Audit Manager. Ensure procedures are put in place to ensure a complete audit can be conducted in each visited store, including means of addressing poor stock controls and presentation of the stock holding areas.
- To undertake and complete the agreed cycle of sample-based internal audits of retail stores within a prescribed geographic area.
- Produce a quality Audit report, to include recommendations as necessary, for distribution within specified time limits.
- Provide the Internal Audit Manager with a monthly review of activities, in addition to any day-to-day issues that may occur.
- The effective communication of audit results/findings to key stakeholders including Store Managers, Regional Managers and Support Office personnel to ensure issues raised are understood and appropriate action is taken.
- Provide follow-up and support to Field & Store Managers / Colleagues to ensure that the highest standards of compliance are achieved.
- Undertake projects, either individually or as part of a team, on given issues as required
- To undertake investigations as required
- Discharge responsibilities, in relation to Health & Safety at work, both for themselves and others
- Abide by the Code of Ethics and Standards as laid down by The Institute of Internal Auditors.
- To identify/highlight and report any weaknesses in the Audit procedure to the Audit Manager.
- To liaise with and carry out any other related duties as requested by the Internal Audit Manager.
- Act as an ambassador and a positive role model for the business
Person Specification
Qualifications and Experience – Essential
- Extensive knowledge and experience of operating retail systems and business processes
- Educated to ‘A’ level standard
- Skilled report writer able to provide concise and constructive information pertinent to all levels of management
- Well-developed verbal and written communications skills coupled with the ability to communicate and effectively influence at all levels of the business
- Possess sound organisational skills
- PC literate in Word, Excel, PowerPoint and Outlook
Desirable experience
- At least two years’ experience working within a branch audit team preferably for a multi-site retailer.
- Extensive knowledge and experience of Carpetright systems and business processes
Personal Qualities
- Enthusiastic, flexible and proactive in approach with a ‘can do’ mentality.
- Approachable.
- Adaptable to system and procedural changes in a fast-moving retail environment
- Flexible in approach to work, being prepared to spend time away from home and extensive travel as necessary
- Possess a clean driving licence
- Skilled investigator of losses and potential “Risks”.
- Analytical and methodical in approach
- Self-motivated with the ability to work without supervision
Measures of Success
- Reduction in the loss of stock
- Improved compliance scores