Job Introduction
Carpetright and our stable of group flooring brands including Flooring Supplies, Flooring Megastore, Carpet and Flooring and The Floor Room is entering an exciting new phase of Digital Transformation that will see us build on our strengths and revolutionise what we do, and how we do it.
With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store, to delight our customers, trade partners and inspire our colleagues.
With a clear plan, we’re growing our team of experts to transform the digital landscape and drive our ecommerce performance across the group.
The opportunity: Group Digital Product Manager, Purfleet, Essex/Hybrid with occasional travel to the other Head Offices
About the opportunity:
- This is a really exciting opportunity to set the Product vision for each of the Nestware businesses of what is required for a compelling offering for their customers in each of their sectors, then design and manage a suite of products to achieve that vision and support each of the Nestware businesses to achieve their commercial objectives.
- As the subject matter expert, you will manage any associated user experience of the system (or current initiative) from definition to implementation and optimization. Determining the detail of what needs to be delivered, along the prioritization of those elements.
- As the representative of the products or initiative’s stakeholders within the Group Digital team, you will work with them to help write unambiguous user stories with clear acceptance criteria, ensuring that they meet the objectives of the business owner, and the Group Digital team fully understands these business objectives.
- To spot opportunities to use and develop shared technologies and products to ensure the Group uses shared technology and architecture
About you:
- Proven experience in successfully delivering measurable business value through software or initiatives you have defined
- A thorough understanding of customer need assessment frameworks/behaviours
- Be able to lead workshops to generate a vision for the Group businesses which will encourage idea generation that motivates the team(s) to bring new product concepts to life.
- Subject matter expertise and deep knowledge of e-commerce or web and mobile platforms
- Proven track record of product management of portfolio web products that have involved sales transactions at scale in sectors like retail, travel, or financial services
- Managerial courage to take tough decisions to trade-off between the different Group businesses, scope-quality-timelines-budgets on release level as well as shaping/fine tuning product roadmaps considering consumer, commercial and technology factors
- Experience in leading and guiding direct and/or matrixed cross functional scrum teams
- Strong expertise in delivering value from Agile methodologies
- Highly adaptable with ambiguous guidelines. ability to independently manage workload.
- Experience in analyzing and mapping system data flows to physical process flows
- Experience organizing and enabling cross functional teams to deliver to tight deadlines working without line management responsibility
- Experience in writing clear and succinct user stories with acceptance criteria that have led to successful delivery
- Experience in completing business and/or systems analysis to contextualize user stories
- Re-platforming experience would be beneficial as Nestware is going on an exciting phase of its journey
Carpetright and our stable of group flooring brands is on a significant digital journey, and this role will play a crucial part in contributing to the successful navigation of change. If you’re interested in joining a high performing team where you’ll have the opportunity to fast forward your career, have access to the latest products and releases, then we’d love to hear from you at www.carpetright.co.uk