Customer Advisor - Part Time

Job Introduction

This role is for 20 hours per week and we can be flexible with shifts.  So that you get the best start with us and whilst you’re busy learning, we’ll make sure your earnings are guaranteed (pro rata) for the first 3 months of your employment.  This means you can be sure you’ll earn at least £4,421.04 (pro rata) during that time

Are you looking for something new, interesting, flexible and fun? Do you think you can’t have all those things AND be well rewarded? We’d like to change your mind…

So why join us?

As well as being the nation’s favourite flooring retailer, we care passionately about our people and work hard to make Carpetright a great place to work and shop.  In addition to extensive training we offer a highly competitive rewards package.  

We also recognise that not everyone can (or wants to) work full time. Therefore, to ensure we, (and our valued Customers), don’t miss out on your talents, we would be keen to discuss how we can adapt our vacancy to meet your availability and suit your personal circumstances. 

What are we looking for?

We are looking for customer focused, highly motivated (and above all) friendly Advisors who can build a great rapport with our Customers, establish their needs and help them on their journey to transforming their homes.  

Working as part of a fantastic instore team, this role also offers great variety. One minute you could be advising a Customer, the next arranging finance, dealing with a room measurement or looking after store presentation and promotions.  Whatever the activity it will all lead to the delivery of an amazing Customer experience.

Some retail experience is preferred but not absolutely necessary.  It is more important that you have an engaging personality, enjoy meeting people, can build rapport and trust quickly, an eye for home interiors and want to help and delight our Customers – we can teach you the nuts and bolts!

Skills

• Previous experience in a consultative retail environment is advantageous but not essential.
• A Passion or an eye for design.
• Enthusiasm to drive our business forward and personally succeed.
• Delivering a Retail experience enabling natural conclusion of a sale.
• Creating a relaxed, fun and enjoyable shopping experience.
• A real passion for service and customers.
• A fun and positive attitude.
• Strong desire and belief to be the best in all aspects of your role.

Benefits

In return for your hard work and commitment you will be rewarded with a competitive salary + commission. We also offer fantastic additional benefits, which include:

  • Pro-rata 28 days holiday, including back holidays.
  • Enhanced Maternity & Paternity
  • Pension Scheme
  • Discount Portal
  • Uniform
  • Comprehensive Product training with ongoing updates.
  • Colleague Discount Scheme.
  • Opportunity for career progression supported by structured development.
  • Industry leading induction and training programme

Please note that if you are successful in this role, your first week will be fully committed to the first stage of your induction plan.  You will need to be available to work for 39 hours to complete this – if you are applying for a part time position you will of course be paid for the additional hours.

Apply

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